Refund Policy

1. Fees once paid through the payment gateway shall not be refunded other than in the following circumstances:

• Multiple times debiting of Applicant Card/Bank Account due to technical error OR Applicants's account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges would be refunded to the candidate.

• Due to technical error, payment being charged on the Applicant Card/Bank Account but the registration for the scheme is unsuccessful. In such cases, applicant wishes to seek refund of the amount, he/she would be refunded net the amount, after deduction of Payment Gateway charges or any other charges.

2. The Applicant will have to make an application for refund along with the transaction number and original payment receipt if any generated at the time of making payments.

3. In case of any queries, please call Bihar State Housing Board “Samadhan Kendra” or write to